Certainly, there are ample parking options available conveniently situated right in front of our office, which is conveniently located on the ground floor..

We kindly recommend arriving 15 minutes before your scheduled appointment time to ensure a smooth and unhurried experience.

Check-In:
Upon entering the clinic, a warm welcome awaits you at the reception desk. To streamline the process and minimize paperwork, you will be provided with an iPad to complete the patient registration and sign necessary forms. As part of our policy, we keep a credit card on file to facilitate a seamless experience.

Appointment with Dr. Paul:
Ensuring your comfort and thorough understanding of your concerns is our priority. To enhance the consultation, having any previous photos related to your skin condition and details about prior treatments you may have undergone would be immensely beneficial. While we strive to address your primary concerns during the appointment, if you have multiple skin issues, we may need to schedule a separate session for additional matters or procedures. Our commitment is to provide a comprehensive and unrushed consultation while respecting your valuable time.

Check-Out:
As your appointment concludes, we are here to assist you in scheduling any necessary follow-ups or, if you’re interested, arranging a cosmetic consultation. Please feel free to explore our curated skincare collection featuring cleansers, moisturizers, serums, eye creams, and sunscreens—a thoughtful selection to complement your skincare journey.

We require all patients to have a valid credit card on file with Balanced Skin Dermatology and Aesthetics. Credit cards are stored securely in a Payment Card Industry (PCI) compliant payment gateway.

The credit card on file is charged for no show fees (described below) or for outstanding balance due following receipt of any applicable insurance payments in connection with healthcare services rendered by Balanced Skin Dermatology and Cosmetics if payment is not received 30 days from the date of first statement.

We deeply value your understanding and cooperation in respecting our scheduling commitments, ensuring that our services remain accessible to all our patients.
If you find the need to cancel or reschedule your appointment, kindly provide us with a minimum of 24 business hours’ notice for regular appointments or 48 business hours for surgical/cosmetic procedures. For instance, if you have a regular appointment scheduled for Monday at 9 AM, we appreciate being notified by the preceding Friday before 9 AM.

This advance notice allows us the opportunity to extend the appointment slot to another patient, particularly those on our urgent waitlist. For any no-shows, cancellations, or reschedules with less than 24 business hours’ notice, a $75 fee will be applied.

We look forward to extending our care to you, regardless of your location, and ensuring your experience with us is as seamless and enjoyable as possible. Newport Beach in Orange County is conveniently situated less than an hour away from Los Angeles. With both the Los Angeles International Airport (less than 1 hour away) and the John Wayne Airport (less than 5 minutes away from the practice), your journey to our office is easily accessible.

Consider flying into John Wayne Airport, and you could seamlessly attend your appointment or undergo a procedure, even making it possible to fly out on the same day! For your stay, the Hyatt Regency John Wayne Airport, located at 4545 MacArthur Blvd, Newport Beach, CA 92660-2022, is conveniently right across the street from our practice, ensuring both convenience and comfort with just a 5-minute walk.

Our aspiration is to curate an extraordinary journey for you, spanning from the moment you schedule your appointment, through the consultation, and even in the follow-up stages – an unforgettable experience that leaves a lasting smile on your face and becomes a conversation piece with your friends and family.

Your voice matters, and we are committed to truly listening and seeing you. In the event of any unforeseen complications, we approach each situation with the care and attention we would provide to our own family. Should you harbor any concerns regarding any aspect of your experience or its outcomes, we encourage you to reach out to us as your initial point of resolution. Rest assured, we will take every measure necessary to guarantee optimal outcomes and a positive experience.